University of Massachusetts Medical School

Clinical Research Operations Analyst

Minimum Salary US-MA-Worcester
Job Location 2 months ago(1/15/2021 9:20 AM)
Requisition Number
2020-36295
# of Openings
1
Posted Date
Day
Shift
Exempt
Exempt/Non-Exempt Status
Non Union Position -W60- Non Unit Professional

Overview

POSITION SUMMARY: 

Under the general direction of the Assoc Director, Clinical Research Revenue Recovery & Billing or designee, the Clinical Research Operations Analyst is responsible for various operational functions associated with the timely, compliant execution of UMMS clinical research activities.

Responsibilities

ESSENTIAL FUNCTIONS:

Clinical Research Management System (CTMS) Operations

  • Analyze, evaluate and maintain clinical research protocols, budgets and contract amendments within the CTMS.
  • Works closely with OCR budget and coverage analysts as needed to ensure operational compliance and consistency across clinical research protocols.
  • Conducts analytical quality assurance review and analysis of CTMS initial data and completes OCR sign off within the CTMS for all newly awarded protocols.
  • Analyzes study calendar revisions within the CTMS that impact invoicing and revenue recovery.
  • Provides regular review and analysis of CTMS data to ensure complete and accurate capture of relevant information.
  • Completes appropriate, detailed, analytical review of budget amendments, study subject data entry and visit information in order to facilitate accurate billing/invoicing.
  • Ensures timely completion of information in all tracking systems.

 

Clinical Research Revenue Recovery

  • Generates invoices to external sponsors, working with study team members to proactively analyze and resolve any questions or conflicts.
  • Acts as the primary point of contact for external sponsors on all clinical research invoices.
  • Maintains clinical research check detail posting from bursar feed to clinical research internal site.
  • Performs analysis and reconciliation of assigned accounts receivable information for all relevant UMMS finance departments/divisions.  
  • Analyze, assess and resolves any account balance discrepancies between sponsors and UMMS.
  • Reviews, verifies, and processes all submitted clinical research account closure requests.

 

Clinical Research Billing

  • Monitors relevant compliance program components (such as Medicare cost coverage analysis, billing grids, study calendars and budgets.)
  • Provides input into departmental efforts focused on identification, analysis, interpretation, implementation and maintenance of relevant federal and state regulations and local policies.
  • Conducts daily central monitoring of EPIC clinical research billing review que.  
  • Actively works with clinical partners, providing regular information necessary to facilitate UMMS/UMMHC clinical research.

                                                                         

Education & Reporting

  • Manages assigned tasks via the TRACs intake portal, interpreting requests, ensuring timely completion and accurate tracking
  • Maintains internal reporting systems, providing metrics to senior management ensuring that metrics are captured in an accurate and timely manner.
  • Develops and maintains assigned curriculum, training materials, job aids, SOPs, and policies
  • Delivers relevant training and orientation to clinical research staff/faculty.
  • Develops and maintains division web pages/web page content.

Qualifications

REQUIRED QUALIFICATIONS:

  • Bachelor's Degree in a related field, or equivalent experience
  • 1-3 years of experience managing & maintaining clinical research budgets related to biomedical/science industry and analyzing clinical research billing compliance areas.   
  • Working knowledge and understanding of federal, state regulation and guidance related to clinical research, specifically federal clinical research billing requirements.
  • Strong analytical, computer and software skills.

Additional Information

PREFERRED QUALIFICATIONS:

  • OnCore & EPIC experience strongly preferred.
  • Certification in clinical research (CIP, SOCRA, ACRP or equivalent)
  • OnCore Financial and Management Certifications preferred.

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