University of Massachusetts Medical School

  • Bilingual Spanish Research Interviewer- Part Time Temporary- Nights & Weekends

    Minimum Salary US-MA-Shrewsbury
    Job Location 2 weeks ago(1/14/2020 3:31 PM)
    Requisition Number
    # of Openings
    Posted Date
  • Overview

    Temprite Services is a division within the University of Massachusetts Medical School, Human Resources, which offers various levels of temporary support for departments within the institution as well as our affiliates.


    Numerous opportunities available:  Temporary 40 hour a week positions; Temporary 20 hour a week positions




    • Conduct interviews by telephone and accurately record and code calls as directed;
    • Follow protocols and guidelines in persuading reluctant respondents to cooperate;
    • Follow protocols and guidelines to obtain high quality data;
    • Assist in assembling mail survey packets;
    • Code and data enter mailed questionnaires;
    • Participate in quality assurance processes for all tasks, including telephone interviews and data entry;
    • Participate in on-the-job training and the support of  other staff members as directed;
    • Attend and participate in meetings, training, and other departmental initiatives as directed;
    • Maintain confidentiality of procedures, scripts and respondent information according to HIPAA, University, and OSR guidelines;
    • Comply with established University and OSR policies, procedures and objectives;
    • Perform other duties as assigned




    • High School diploma or equivalent;
    • 6-12 months Call Center experience
    • Clear speaking voice;
    • Must be able to read, write, and speak fluently in English;
    • Excellent communication skills;
    • Sound keyboard skills;
    • Must be available to work varying shifts, including evenings and weekends, as required



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