University of Massachusetts Medical School

  • Audio Visual Technician II - Per Diem

    Minimum Salary US-MA-Worcester
    Job Location 2 months ago(11/5/2018 9:07 AM)
    Requisition Number
    # of Openings
    Posted Date
    Non Exempt
    Exempt/Non-Exempt Status
    Non Union Position-W00-Non Benefited
  • Overview


    Under general supervision of the Manager of Communication Technologies or designee, the Audio Visual Technician II performs a variety of duties including scheduling, setup, and operations of Audio Visual equipment, ability to troubleshoot, and maintain supported locations.  Works independently and participates in Audio and Video productions as required.



    • Support Classroom Recording equipment and schedules. Including verifying the equipment in all rooms is functioning as installed and ensuring the video’s are being processed.
    • Support Streaming Media Services and equipment. Including working with other areas of Information Services to implement and maintain the appropriate streaming services for various customers required video formats and uses.
    • Support Standardized enterprise wide Video Conferencing. This includes interfacing with the clinical system to add rooms, update functionality in existing rooms, remotely monitor and manage facilities and live multi-site conferences.
    • Advises, trains, and assists faculty, staff, students and guest lecturers regarding audio visual equipment, streaming services, video conferencing services and video production.
    • Recommend additional equipment or services as appropriate and based on need or customer request.
    • Coordinate assigned events or user requests.
    • Trouble-shoots equipment malfunctions
    • Utilize internal customer support tracking application to track work.
    • Operate broadcast and non-broadcast quality audio and or video equipment.
    • Maintain and operate equipment and services provided by TMS.
    • Schedule usage, set-up, deliver and retrieve audio visual equipment.
    • Assist with organizing events; maintains event schedule.
    • Provide quality video or audio production services.
    • Maintains inventory of all audiovisual equipment.
    • Maintains appropriate records, billing, and reports.
    • Perform other duties as required.




    • High School or Vocational School Diploma
    • 5 years of relevant experience.
    • Demonstrated experience with Video Conferencing equipment.
    • Comprehensive knowledge of digital captures and techniques.
    • Must have good visual acuity for viewing video and still images, manual dexterity, and work sedentary.
    • Effective verbal and written communication competence.
    • Solid interpersonal skills; ability to work well with people, their expertise, and organizational relationships.
    • Ability to travel to off-site locations


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