University of Massachusetts Medical School

  • Clinical Data Liaison

    Minimum Salary US-MA-Worcester
    Job Location 3 weeks ago(10/24/2018 11:58 AM)
    Requisition Number
    # of Openings
    Posted Date
  • Overview

    Make a difference in the lives of newborns and take this unique opportunity to join a public health team that works in a vibrant university environment.  Located in Worcester, MA, the New England Newborn Screening Program of University of Massachusetts Medical School serves the families of five New England states. The program is an integrated, multidisciplinary operation, providing high-quality and timely laboratory screening, clinical referral, outcomes follow up, and research, to prevent or minimize the effects of disorders that can lead to mental retardation, life-compromising conditions, and death. The program provides screening every day for about 500 newborns from Massachusetts, Maine, New Hampshire, Rhode Island and Vermont.

    As a member of our Newborn Screening Program, you will join a team of University of Massachusetts Medical School professionals whose dedication and daily focus builds the worldwide reputation of the New England Newborn Screening Program and ensures the best opportunities for healthy babies.




    The Clinical Data Liaison has the important role of communicating abnormal laboratory results to babies’ doctors, for the Massachusetts’ Newborn Screening Program. The Clinical Data Liaison works under the direct supervision a Scientist responsible for the specified laboratory section to develop, implement and evaluate new reporting algorithms, and to improve current reporting activities.  The Clinical Data Liaison works with the Scientist, the Program Director, and the Quality Assurance Manager for development of Quality Assurance Activities protocols.  The Clinical Data Liaison is responsible for implementing quality assurance activities inclusive of written protocols, selection of appropriate reporting policies, employee training, competency assessment, and operations improvement. The Clinical Data Liaison may oversee the scheduling and work of Clinical Data Specialists I or II. 



    Results Reporting

    Works independently and as an integral team member to assist the Scientist with:

    • Receipt and triage of medical laboratory results from the section’s laboratory in accordance with parameters set forth by the Scientist.
    • Daily routine communications of newborn screening results and respective follow up of infants.
    • Daily preparations for reporting to the healthcare provider of each infant with priority actionable results, inclusive of identifying healthcare provider.
    • Telephone and written reporting of medical laboratory results, their interpretation, associated risk assessment and next-step actions to the health care provider in accordance with SOP; documenting report and relevant clinical status of infant in the infant record.
    • Responding to external queries for newborn screening results or result interpretation in light of stated clinical concern by caller; documenting report and relevant clinical status of infant in the infant record.


    Follow up

    Utilizes the Program’s electronic tracking system to assist the Scientist with:

    • Ensuring that the infants with results requiring priority action receive appropriate recommended actions.
    • Tracking long-term continuity of care and outcomes for infants diagnosed with a newborn screening condition.
    • Assimilating and organizing groups of results as requested by the Scientist for review by the Scientist or Clinical Advisory Working Group.
    • Identifying trends and areas to pursue further data analyses for on-going continuous quality assurance.



    • Writes and maintains written SOP of daily communications protocols for review and approval by the Scientist.
    • Provides subject matter expertise for or supervises clinical data specialists I or II.
    • Presents Program data and educational materials at local, state, regional and national meetings related to newborn screening.
    • Follows established safety and privacy protocols.
    • Performs other duties as assigned.




    • Bachelor’s degree in life sciences, nursing, genetics or related field; or equivalent.
    • 5 years of experience, at least 2 of which include professional experience using or reporting clinical laboratory results.
    • A solid understanding of population-based risk assessment
    • A solid understanding of  clinical information relevant to newborn screening section; willingness and ability to be cross trained in new clinical  knowledge
    • Excellent verbal and written communications skills
    • Excellent interpersonal skills
    • Skilled in electronic file management and general software usage.
    • A solid understanding of regulatory issues and the use of Standard Operating Procedures as they relate to the Clinical Public Health Lab.
    • Flexibility in work schedule as required by laboratory section (i.e., weekend and holiday rotations)




    Additional Information


    • Master’s degree in life sciences, nursing, genetics or related field.



    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed