GENERAL SUMMARY OF POSITION:
Under the direction of the Director of Performance Improvement or designee, the Program Monitor and Trainer is responsible for the quality assurance activities of assigned service delivery programs within Disability and Community Services. This position will execute internal and external quality assurance reviews and develop corrective action plans to resolve deficiencies. The program monitor and trainer will ensure the integrity of programs and individuals receiving services through Disability and Community Services, and ensure subcontracted agencies comply with contract terms and program personnel comply with the state agencies’ service delivery requirements. This position will develop and deliver training to subcontracted providers and their employees to meet the requirements set forth by the contract.