GENERAL SUMMARY OF POSITION:
Under the general direction of the NPHCO Manager or designee, the Digital Library Services Coordinator makes improvements and refines the usability of digital library resources available of the PHDL; maintains the Public Health Digital Library Resource List based on renewals; supports the continuity of services by troubleshooting access issues and problems reported by users. The Coordinator manages access points and resolves resource access issues. The Coordinator will work in concert with the Manager and Education Coordinator to liaise with customers and vendors and will design and implement improvements to the digital library resource delivery system to refine its access. The Coordinator will also respond to questions including assistance with DOCLINE, LinkOut, and questions related to using digital library resources.