University of Massachusetts Medical School

Program Analyst - MHE

Job Location US-MA-Boston
Posted Date 1 year ago(1/23/2017 12:57 PM)
Requisition Number
# of Openings
Exempt/Non-Exempt Status
Union Code
Non Union Position -W60- Non Unit Professional



Under the general direction of the Manager or designee, the Program Analyst for Payment Reform Implementation is responsible for collaborating with the team to support the completion of a roadmap with all activities needed to launch MassHealth’s payment and care delivery reform. This position will support the program and policy analysis activities for the Payment Reform Implementation by gathering a variety of data and information from multiple sources pertaining to the costs, utilization, quality and access to health care and human services.


For at least the first ten (10) months, the Policy Analyst for Payment Reform Implementation will be assigned to work directly with MassHealth on its broad payment and care delivery reform agenda, working directly with MassHealth’s Director of Payment Reform Implementation. This position will be part of a team that acts as a vital liaison between Operations and the Payment Reform Team.



  • Support key components a detailed, integrated timeline and working with both the payment reform team, operations, and IT to refine and finalize of a detailed, integrated timeline for all activities that need to be performed by the Payment Reform Unit to ensure MassHealth will meet its launch timelines for its Accountable Care Organization (ACO) Pilot, at-scale ACO models and Community Partners (CP program);
  • Serve as communication facilitator and provide hands-on project management support as the payment reform team works with other MassHealth units (Operations, IT, MMIS, Legal) in the refinement and finalization of a detailed, integrated timeline for all activities that need to be performed by those units to ensure MassHealth will meet its launch timelines for the above mentioned programs.
  • Conduct research and providing input on the refinement and finalization of the overall working model between the Payment Reform Team and the Operations Teams. 
  • Provide support for all internal communications, planning, and implementation of the reform efforts, including:
    • Working in close collaboration with other MassHealth units, including the Operations and Legal Units, through the planning and implementation processes.
    • Supporting the identification and development of the infrastructure requirements to sustain ACO models post-launch, working with the policy team, operational leads in key functional areas, external vendors, and stakeholders.
    • Working in close collaboration with the Director of Payment Reform Implementation and other colleagues to define the operating model for implementation of the functional business requirements across models.
    • Coordinate and manage internal meetings, capturing key deliverables to ensure the critical aspects of the execution strategy are on track.  
  • Support the management of ongoing operational needs associated with program implementation.
  • In collaboration with Program/Project manager, perform policy and data analyses of health care and human services topics and issues.
  • Prepare written summaries and reports of policy and data analyses and provide input to written reports and other materials in support of the program/project initiatives. Obtain relevant data needed to construct databases and spreadsheets and help to organize qualitative information in a manner that facilitates its use for policy analysis.
  • Perform other duties as required



  • Bachelor’s degree in Business Administration or related field; or equivalent.
  • Two years of related professional work experience.
  • Demonstrated project management skills such as ability to prioritize tasks, handle multiple tasks simultaneously, complete quality work on a timely basis within frequent, tight, deadlines, and to utilize effective problem resolution skills.
  • Ability to conduct thoughtful and accurate analysis in a relevant discipline.
  • Quantitative and qualitative policy/program research and analytical skills.
  • Ability to work well independently and as member of a team.
  • Strong organizational, interpersonal, verbal and written communication skills.
  • Experience in computer based tools, including spreadsheets, database management, work processing, and presentation software


  • Master’s degree or comparable level graduate degree in a relevant discipline (e.g. public policy, law, public health, health economics, public or business administration with a concentration in health care) 
  • Proven skill and effectiveness in requirements gathering, definition, business planning, data analysis, process analysis, business and functional requirements analysis, and change management
  • Strong analytical and reasoning skills and ability to understand and communicate effectively using data.
  • Deep experience with Microsoft Office product suite


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